HDMI Converter will only accept returns of product when accompanied by a valid return material authorization (RMA) number. The RMA number can be obtained by calling our return department during normal business hours. The RMA number should be clearly indicated on the exterior of any packaging used to return the product to HDMI Converter. Any return must be authorized within fourteen (14) days of customer receipt of the shipment and include all original components and packaging.
A 20% restocking fee will be applied to all returns. Shipping costs are non-refundable.